Learning items

Influence

No chapter association

Concept

Commitment and consistency

A prior choice can create pressure to make later behavior fit that choice.

Concept

Foot-in-the-door technique

A small initial agreement can increase willingness to agree to a related larger request.

Concept

Perceptual contrast

A comparison can change how large, costly or demanding the next thing seems.

Concept

Persuasion shortcuts

Decision cues can reduce effort while making judgment sensitive to misleading signals.

Concept

Reciprocal concessions

A reduced request can be treated as a concession that invites a concession in return.

Concept

Reciprocity norm

Receiving a benefit can create a perceived social obligation to return a benefit.

Influence

Robert B. Cialdini